Your package will be sent by TIKI JNE from Jakarta. The estimation of package arrival depends on city’s destination, please consider traffic and public holidays because they might add more days of the delivery schedule. We only process your package to delivery in our working days, from Monday to Friday. We also do not process delivery on public holiday.
Shipping rules & restriction
All risks in the package, including risk of loss or damage to the product, shall pass to you when they are delivered to the delivery address specified in your order.
TIMBA is not responsible for any delay or delivery failure due to incomplete or misspelled address, no recipient at the address or recipient rejecting the delivered package. If the packages are returned to us, customers are obligated to pay the shipping fee one more time if caused by the customer’s conditions. If it would be caused by TIMBA, shall you be provided with free shipping.
TIMBA is not responsible for any additional taxes, fee, and duties.
Tracking your package
Once your order is sent or shipped, we send an e-mail with the tracking number. For tracking information and further updates of your package, you can contact JNE through their website www.jne.co.id.